Natural jade and gemstone jewelry

In order to enable members to get due service in the shop, as well as to avoid unpleasant things happen. Based on the principles of mutual understanding, fairness and voluntariness, the two sides jointly abide by the following provisions:
◆ Our commitment
Responsible for the information directly released by our company. If words and deeds are inconsistent and directly cause losses to merchants, this website shall bear the responsibility. But refuse to bear the loss caused by the customer's own reasons (such as not looking at the product details, product attributes. For example, the single pendant is not equipped with a chain, the product has no packaging box, the size of the product is different from the imagination, etc.) I hope the customer can read more and ask more questions.
Product pictures are real shots, but some of them come from the Internet. The description of each product is as accurate as possible, and customers can rest assured to buy. As a result of negligence caused by serious errors, we will promptly correct, and free of charge for the return of goods processing.
The quality of the product is strictly controlled. If it is a quality problem, the company will implement unconditional return and repair.
Note: The Company is only responsible for the current confirmed immediate orders. Because the information often needs to be updated, if it changes after the member places the order, we will notify in time, and the member will decide whether to cancel the order.

◆Member order requirements
Carefully check the order (price, quantity, specifications, etc.), if there are special requirements, need to explain in time.
The delivery address and contact information must be accurate, otherwise the relevant losses caused therefrom shall be borne.
Timely payment of orders. If no payment is made within three days after the order is placed, the order will be automatically voided.
Please check the goods (quantity, quality, specifications, etc.) after arrival, if you have any questions, please contact us in time. If there is no problem, please confirm the receipt in time and give five-star praise! (Thanks!)

◆Other agreements
If the agreement reached by both parties through other contact methods conflicts with this clause, it shall be implemented according to the agreement of both parties.
Replacement of defective products: members within 3-7 days after receiving the goods, such as products found to be quality problems. Please get in touch with the company after the exchange, the company to bear a round-trip freight.
Company repair or maintenance: the company according to the actual situation of the relevant fees. If the company is unconditionally responsible for the product quality problems caused by the company, if the product damage and other problems caused by the customer carelessly, the company will repair and deal with them according to the customer's requirements, but the postage back and forth shall be borne by the customer. If the cost of repair exceeds 10.00 yuan, the customer shall bear the basic labor cost.