Natural jade and gemstone jewelry

In order to enable members to get due service in the store, as well as to avoid unpleasant things happen. Based on the principle of mutual understanding, fairness and voluntariness, the two sides jointly abide by the following provisions:
◆ Our Promise
Responsible for the information directly released by our company. If words and deeds are inconsistent and directly cause losses to businesses, this website should be held responsible. However, they refuse to bear the losses caused by the customer's own reasons (for example, they do not look at the product details and product attributes, such as a single pendant is not equipped with a chain, the product is not equipped with a packaging box, the product size is different from imagination, etc.), hoping that the customer can read more and ask more questions.
The product pictures are real shots, but some of them are from the internet. The description of each product is as accurate as possible, and customers can buy with confidence. Serious errors caused by negligence will be promptly corrected and returned free of charge.
The quality of the products is strictly controlled. If it is a quality problem, the company will implement unconditional return and repair.
Note: The Company is only responsible for current confirmed in stock orders. Because the information often needs to be updated, if there is any change after the member places the order, we will notify in time, and the member will decide whether to cancel the order.

◆Member Order Requirements
Carefully check the order (price, quantity, specifications, etc.) and explain any special requirements in time.
The receiving address and contact information must be accurate, otherwise I will bear the relevant losses.
Timely payment of orders. If no payment is made within three days after the order is placed, the order will be automatically voided.
Please check the goods (quantity, quality, specifications, etc.) after arrival, if you have any questions, please contact us in time. If there is no problem, please confirm the receipt in time and give five-star praise! (Thanks!)

◆Other Agreements
If the agreement reached by the parties through other contact methods conflicts with this clause, it shall be executed in accordance with the agreement of the parties.
Substandard replacement: members receive the goods within 3-7 days after the discovery of quality problems. Please get in touch with the company after the exchange, the company bears the round-trip freight.
Company repair or maintenance: The company charges related fees according to the actual situation. If the product quality problems caused by the company, the company unconditionally assume responsibility. If the product is damaged due to the customer's carelessness, the company will repair it according to the customer's requirements, but the round-trip postage will be borne by the customer. If the maintenance cost exceeds 10.00 yuan, the customer shall bear the basic labor cost.