Natural jade and gemstone jewelry

In order to enable members to get due services in our store and avoid unpleasant things. Based on the principles of mutual understanding, fairness and voluntariness, both parties jointly abide by the following terms:
◆ Our commitment
Responsible for the information directly released by our company. If there is any inconsistency between words and deeds, the website shall bear the loss directly caused to the merchant. But refuse to bear the loss caused by the customer's own reasons (such as not looking at the product details and product attributes. For example, the single pendant is not necklace, the product has no packaging box, the product size is different from the imagination, etc.) I hope customers can read more and ask more questions.
Product pictures are real pictures, but some of them come from the internet. The description of each product is accurate, and customers can rest assured to buy. If serious errors are caused by negligence on this site, we will correct them in time and return them for free.
Strictly control the quality of products. In case of quality problems, our company implements unconditional return maintenance.
Note: Our company is only responsible for the current confirmed instant orders. Information needs to be updated frequently. If changes occur after the member places an order, we will notify the member in time and decide whether to cancel the order.

◆Member order requirements
Carefully check the order (price, quantity, specifications, etc.). If there are special requirements, please explain them in time.
The delivery address and contact information must be accurate, otherwise the relevant losses caused therefrom shall be borne.
Timely payment of orders. If no payment is made within three days after the order is placed, the order will be automatically canceled.
Please check the goods (quantity, quality, specifications, etc.) after arrival. If you have any questions, please contact us in time. If there is no problem, please confirm the receipt in time and give five-star praise! (Thank you!)

◆Other agreements
If the agreement reached by both parties through other contact methods conflicts with these terms, it shall be implemented as agreed by both parties.
Replacement of defective products: within 3-7 days after receiving the products, members will find products with quality problems. Please contact our company first and then exchange it. Our company shall bear the return freight.
Company repair or maintenance: the company will charge additional fees according to the actual situation. If the company is unconditionally responsible for the product quality problems caused by the company, and if the product damage and other problems caused by the customer accidentally, the company will repair and deal with them according to the customer's requirements, however, the return postage shall be borne by the customer. If the cost exceeds 10.00 yuan during maintenance, the customer shall bear the basic labor cost.